Privacy & cookie policy | Leadsplash Marketing
Introduction
LeadSplash Marketing (“we”, “our”, “us”) is committed to protecting your privacy and being transparent about how we use cookies and personal data. This combined Privacy & Cookie Policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
Data we collect
We may collect the following types of information when you interact with our website or services:
Contact information (such as your name and email address) when you sign up for our newsletter or contact us through forms.
Website usage data collected via cookies and analytics tools (e.g., Google Analytics).
Chatbot interactions when you engage with our website chatbot.
We do not intentionally collect sensitive personal data.
How we use your data
We use your data to:
Provide and improve our website and services
Respond to inquiries and communication via forms or chatbot
Send newsletters and updates (only with your explicit consent)
Monitor and improve site performance through analytics
We do not sell or trade your personal information to third parties.
Legal bases for processing
We process personal data on the following grounds:
Consent – newsletters, analytics cookies, chatbot, and forms
Legitimate interest – essential website functionality and security
Legal obligation – when required by law
Cookies and similar technologies
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide reporting information.
Types of cookies we use:
Essential cookies (required): Enable basic site functions like navigation, security, and form submissions. Cannot be turned off.
Analytics cookies (optional): We use Google Analytics to collect anonymous statistics on site usage. These are only set with your consent.
Provider: Google LLC
Purpose: Measure and improve site performance
Retention: 1–24 months (depending on settings)
Transfers: Data may be processed outside the EU; Google is certified under the EU–U.S. Data Privacy Framework
Functional cookies (optional): Support extra features such as chatbot sessions and form submissions (including newsletter sign-ups).
Managing cookies
When you first visit our site, a cookie banner lets you accept, reject, or manage cookie preferences.
You can also adjust cookies in your browser settings.
Newsletter sign-up
If you subscribe to our newsletter, we will use your email address to send updates and marketing communications. We only do this with your explicit consent. You can unsubscribe anytime by clicking the link in our emails.
Data retention
Contact data (forms/newsletters): kept until you unsubscribe or request deletion
Analytics data: stored for 1–24 months (depending on Google Analytics settings)
Chatbot sessions: retained as long as needed to provide support
Data sharing and transfers
We use trusted third-party providers (e.g., website hosting, analytics, communication tools). Some data may be processed outside the EU. In such cases, safeguards like the EU–U.S. Data Privacy Framework or standard contractual clauses apply.
Your rights under GDPR
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (e.g., unsubscribe from newsletters, update cookie preferences)
Object to processing where applicable
File a complaint with your local data protection authority
To exercise these rights, contact us at rutger@leadsplashmarketing.com.
Security
We apply appropriate technical and organizational measures to protect your data against unauthorized access, misuse, loss, or disclosure.
Updates to this policy
We may update this Privacy & Cookie Policy to reflect changes in law, technology, or our services. Please check this page regularly for updates.
Contact us
If you have any questions or requests, please contact us:
LeadSplash Marketing,
email: rutger@leadsplashmarketing.com